Skip to main content
Back to CGTrader
Terms & Conditions
Community Forum
Submit a request
Sign in
CGTrader Help Center
Buying 3D models
Buying 3D models
Finding the right product
Where can I search for 3D models?
How to filter search results?
Are these real, physical items?
How to know if the 3D model is printable?
What is an exchange format?
I could not find the model I need. What should I do?
See all 8 articles
Purchasing and downloading
What payment methods can I use for purchasing?
Why am I charged VAT / Sales tax?
The price is too high for me. Can I offer a lower price?
What do I get after the purchase?
How to purchase as a company?
How can I get an invoice?
See all 10 articles
Refunds
What should I do if I want a refund?
Refund policy
Why didn't I get a refund?
Creating a 3D project
How do I create a new 3D project?
What is the process of the project?
Can I get an invoice for the project?
What should I do if the designer is unresponsive?
What to do if I am not satisfied with the result?
Licenses and rights
Royalty Free License
Editorial License
What is the difference between Royalty Free and Editorial licenses?
What is a Custom License?
Do I get exclusive rights to use the 3D model after purchase?
How can I get exclusive rights to a product?
See all 7 articles
CGTrader credits
What are CGTrader credits?
What is a Credit Earn Rate?
How can I get CGTrader credits?
How can I spend CGTrader credits?
Can I use CGTrader credits for 3D Projects or assets with negotiated prices?
Does the total amount of money I spend on CGTrader matter?
See all 7 articles
