Your account can get suspended for one of the following reasons:
1. Many consecutive failed models
The amount of failed models has exceeded the healthy limit. This causes extensive delays in the production process due to prolonged delivery of models. Suspension period is 6 months.
2. Many consecutive refused models
The amount of refused/not finished models has exceeded the healthy limit. This causes extensive delays in the production process due to prolonged delivery of models. Suspension period is 6 months.
3. Designer does not adhere to rules of ethical conduct
Non compliant with Wildcat Terms & Conditions. Account gets suspended due to unethical, immoral, or toxic behavior within the community or staff. Suspension period is 6 months.
4. Designer engages in fraud, breaches of confidentiality or other intentional company damaging behavior
Non compliant with Wildcat Terms & Conditions. Account gets banned due to fraud or intentional company damaging behavior. Examples include: intentionally evading suspensions by creating multiple accounts, trying to evade bans on sanctioned countries by using VPN, selling content you do not own on CGTrader Marketplace, breaching confidentiality agreement by posting sensitive or confidential material online, ect. Designer gets a lifetime ban on all of their accounts.
5. Designer is based in a sanctioned country
Designer is from a country with imposed sanctions. In this case, CGTrader cannot do business with these countries or offer any jobs to the designers. This results in a lifetime ban on all designer's accounts, unless designer relocates to a non-sanctioned country.
6. Designer has multiple accounts with poor performance
Designer has multiple accounts and is constantly significantly late to submit the tasks (4-7 days over the deadline). This causes extensive delays in the production process due to prolonged delivery of models. NOTE: only applies to designers with multiple accounts who don't perform well on the tasks. Designer gets a lifetime ban on all of the duplicate accounts. Main account is not suspended.
7. Designer displays rude behavior and is difficult to work with
We view our designers as a part of our team, so we expect you to be a team player and an effective collaborator on our platform. Behavior that could result in suspension includes being rude and combative with QA, unreasonable demands, refusing to finish modelling requests as a result of the feedback you've received, ect. Suspension period is 1 month.